Recently we found a mistake in making our house shape black Insect Terrarium (as the photos show). Our material supplier mixed stainless steel with another alloy.
Some of the terrariums are made with this new alloy, which has a layer of anti-rust coating and it works well until it is scratched. We are now investigating this matter.

For the usage of these terrariums: Please keep it dry in most of time, especially the bottom part. If you plant moss or fern, it is necessary to use a container with no drainage hole.
We are deeply sorry for the mistake we made and apologize for any inconvenience caused. 

Here is our compensation plan.

1. We have reduced the price of existing products by 10%.

2. If you have already purchased this terrarium, there is a problem. We offer refund or exchanges. Please do not hesitate to contact us.
2. If you want to create a humid environment, we will list several accessories to choose in a week. Instruction video will be available too. For those accessories, we will offer them at 1 USD.
4. We have set a $25 price down discount, no threshold, no deadline. No matter where you bought it. As long as you provide a screenshot of your order, or a photo of this terrarium, please contact me and we will send you this discount code.

Apologize again. We will improve our material supply quality control and avoid such thing happens again.

2024-11-08
Lea